Orders and Delivery

How order files and attachments work

Learn how to use files on the order page safely and clearly.

Updated Sep 2, 2026 | 31 views

Order files should be used for work documents, examples, screenshots, final deliverables, and project materials.

  • Use clear file names when possible.
  • Only upload files that are relevant to the order.
  • Do not upload unsafe files, private data that is not needed, or files that violate marketplace rules.
  • Keep important order related files inside the order page so support can review them if needed.

If a file is too large or fails to upload, contact the other party and support with details.


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