Messages and Communication
Marketplace communication rules
Best practices for safe, professional buyer and seller communication.
Updated Jul 17, 2026 |
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Keep marketplace communication clear, respectful, and related to the service or order.
- Do not harass, threaten, spam, or pressure other users.
- Do not ask for unnecessary sensitive information.
- Do not move payment conversations outside approved marketplace payment methods.
- Keep order instructions and delivery details on the order page.
Professional communication protects your account and improves buyer and seller trust.
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