Community and Support

How to open a support ticket

Learn when to contact support and how to start a ticket.

Updated Jul 23, 2026 | 18 views

Open a support ticket when you need help with a private account issue, order problem, payment question, payout review, dispute, verification, or report.

Choose the closest category and priority, then describe the issue clearly.

Support tickets are better than public discussions for sensitive details because they can include account and order information.


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