Escrow, Refunds, and Disputes
How chargebacks and PayPal cases are handled
Learn how payment reversals can affect orders, balances, and accounts.
Updated Jul 25, 2026 |
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A chargeback or PayPal case is a payment dispute handled through the payment processor.
When a payment is reversed or challenged, the marketplace may update the order, adjust balances, hold payouts, create admin review records, or apply account restrictions.
Keep order communication, delivery files, and transaction details organized because they may be needed during review.
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