Deposits and Balance
What happens when balance funds are refunded
Learn how cancelled orders and refunds can affect buyer balance.
Updated Jul 21, 2026 |
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When a balance paid order is cancelled with a refund, the buyer balance may be credited according to the marketplace rules.
Refund timing and final amounts can depend on payment status, admin actions, disputes, chargebacks, and whether any fees are refundable.
Check your transaction history and contact support if your balance does not look right.
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