Payments and Payouts
How refunds and chargebacks affect balances
Learn how refunds, disputes, and chargebacks can affect buyer and seller balances.
Updated May 29, 2026 |
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Refunds, PayPal disputes, chargebacks, payment reversals, and admin actions can affect final balances.
If an order is refunded or reversed, seller earnings may be adjusted and the buyer balance may be credited depending on the payment status and marketplace rules.
Chargebacks and disputes may also trigger account review, payout holds, infractions, or support investigation.
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